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ONE STEP PROCESS

One Step Process

What is the One Step Program?

When a person using a wheelchair or scooter or a person with a physical impediment wants to enter a store, just one step in front of the entrance makes it impossible for him or her to offer patronage to the business. However, the Americans with Disabilities Act, which was passed in 1990 and took effect in January 1992, promises the user a right of safe entry to places of public accommodation. This packet will show you how you can make your business more accessible to consumers who use wheelchairs, scooters, or have physical impediments.

The following information describes ways that your business as well as the consumers can benefit from making these accommodations. In addition, the packet includes resources for a business to perform the necessary modifications that are available through the City of Pittsburgh, along with tax incentives from the Federal Government.